EXL is a company that constitutes of highly skilled professionals with strong ethics and values. Our culture is a reflection of individual goals aligned with EXL’s vision.Vision
To be the partner of choice in business process outsourcing and transformation services for companies in our selected domainsMission
To provide a competitive edge to our clients by transforming and outsourcing their business processesValues
|Accountability will be core to governance|
We will encourage entrepreneurial thinking to actively promote accountability, ownership and leadership at every level. We base rewards and recognition on talent and performance.
|Innovation will be actively pursued|
We will continuously challenge the status quo, support and drive change. We value things done differently and seek to eliminate resistance to change. We create an environment which challenges assumptions and encourages flexibility in our approach to doing business.
|Excellence will govern all our actions|
We will always aspire to be right the first time and every time. We promote a work ethic which strives to ensure zero defects always. We will thereby exceed expectations and targets and maximize value for the client and the organization.
|Urgency will underline our actions to attain success|
We will leverage our competitive advantage of speed in thought, word and action. We will respond to getting things done fast and not be risk averse. We will execute tasks passionately, whilst energizing and invigorating each other.
|Integrity will guide our conduct|
We will be transparent and honest in all that we do. We will strive to lead by example and keep the interest of the Company integral to all our actions. We will at every level be true to the Company’s principles and uphold the Company’s values.
|Respect for human beings will mark our behavior|
We will value and learn from our differences. We not only eliminate discrimination on grounds of gender, religion, caste, community, ethnicity, attributes, etc, but also encourage diversity of opinions and treat others with respect. We listen, give space and are open to feedback. We observe proper decorum of behavior and language in our interactions at all times.