# EXL > EXL (ExlService Holdings, Inc., NASDAQ: EXLS) is a global data and artificial intelligence (AI) company founded in 1999 and headquartered in New York City. EXL partners with leading enterprises to reinvent business models, drive better outcomes, and unlock growth through the combined power of data, AI, deep industry expertise, and AI-led operations. With more than 25 years of experience, EXL helps organizations transform complex workflows into measurable business value across the enterprise. EXL delivers tailored data- and AI-driven solutions across seven core industries — Banking & Capital Markets, Insurance, Health & Life Sciences, Business & Technology Services, Communications & Media, Energy & Infrastructure, and Retail & Consumer Products. The company combines enterprise data modernization, AI services, analytics, and AI-powered operations to help clients accelerate innovation, improve customer experiences, and achieve measurable outcomes. EXL has a global workforce of more than 60,000 professionals spanning six continents and continues to expand its enterprise AI capabilities through strategic investments and acquisitions. ## Company - [About EXL](https://www.exlservice.com/about-exl): Company overview - [Purpose & Values](https://www.exlservice.com/about/purpose-and-values) - [Sustainability](https://www.exlservice.com/about/sustainability) - [Our Leadership](https://www.exlservice.com/about/our-leadership) - [Awards](https://www.exlservice.com/about/brand-awards) - [Locations](https://www.exlservice.com/about/locations) - [Partnerships](https://www.exlservice.com/about/partnerships) - [Advisor Relations](https://www.exlservice.com/about/advisor-relations) - [Private Equity](https://www.exlservice.com/about/private-equity) - [Investor Relations](https://ir.exlservice.com/) - [Newsroom](https://www.exlservice.com/about/newsroom) - [Client Success Stories](https://www.exlservice.com/about/client-success-stories) - [Contact Us](https://www.exlservice.com/about/contact-us) ## Services and Solutions - [Data for AI](https://www.exlservice.com/services-and-solutions/data-modernization): Enterprise data strategy, platform modernization, data management, AI-driven data operations - [Enterprise Data Strategy](https://www.exlservice.com/services-and-solutions/data-modernization/enterprise-data-strategy) - [Data Platform Modernization](https://www.exlservice.com/services-and-solutions/data-modernization/data-platform-modernization) - [Data Management](https://www.exlservice.com/services-and-solutions/data-modernization/data-management) - [Data Operations](https://www.exlservice.com/services-and-solutions/data-modernization/ai-driven-data-operations) - [EXLdata.ai](https://www.exlservice.com/services-and-solutions/data-modernization/exldata-ai): Platform to make enterprise data AI-ready - [AI Services (Overview)](https://www.exlservice.com/services-and-solutions/artificial-intelligence) - [Exlerate.ai](https://www.exlservice.com/services-and-solutions/digital-transformation/unlock-the-power-of-agentic-ai-with-exlerate-ai): Agentic AI platform - [Analytics Services](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-and-analytics-services) - [AI Solutions and Platforms](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-solutions-and-platforms) - [Code Harbor](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-solutions-and-platforms/code-harbor) - [AI Consulting and Implementation](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-consulting-and-implementation) - [Digital Strategy](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-consulting-and-implementation/digital-strategy) - [Operating Model Design](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-consulting-and-implementation/operating-model-design) - [Hyperautomation](https://www.exlservice.com/services-and-solutions/artificial-intelligence/ai-consulting-and-implementation/hyperautomation) - [Generative AI](https://www.exlservice.com/services-and-solutions/artificial-intelligence/generative-ai) - [AI-Led Operations (Overview)](https://www.exlservice.com/services-and-solutions/ai-powered-operations) - [Customer Experience](https://www.exlservice.com/services-and-solutions/ai-powered-operations/customer-experience) - [Finance & Accounting](https://www.exlservice.com/services-and-solutions/ai-powered-operations/finance-and-accounting) - [Marketing](https://www.exlservice.com/services-and-solutions/ai-powered-operations/data-led-marketing) - [Payment Integrity](https://www.exlservice.com/industries/health-and-life-sciences/payment-integrity) - [Risk & Compliance](https://www.exlservice.com/services-and-solutions/ai-powered-operations/risk-and-compliance) ## Industries - [Banking & Capital Markets](https://www.exlservice.com/industries/banking-and-capital-markets): Retail banking, capital markets, fintech, payments and credit cards - [Business & Technology Services](https://www.exlservice.com/industries/business-and-technology-services): Education, professional services, transportation & logistics, travel - [Communications, Media & Entertainment](https://www.exlservice.com/industries/communications-media-and-entertainment): Telecommunications, media, sports/gaming/entertainment, edtech and publishing - [Energy & Infrastructure](https://www.exlservice.com/industries/energy-and-infrastructure): Manufacturing, utilities - [Health & Life Sciences](https://www.exlservice.com/industries/health-and-life-sciences): Life sciences, payers, providers - [Insurance](https://www.exlservice.com/industries/insurance): General insurance (brokers, commercial, InsurTech, personal) and life insurance (individual life, annuities, group & voluntary benefits, retirement & pension) - [Retail & Consumer Products](https://www.exlservice.com/industries/retail-and-consumer-products) ## Markets - [Americas](https://www.exlservice.com) - [EMEA](https://www.exlservice.com/emea-overview) - [U.K. & Europe](https://www.exlservice.com/uk-europe) - [South Africa](https://www.exlservice.com/south-africa) - [APAC](https://www.exlservice.com/apac-overview) - [Australia & New Zealand](https://www.exlservice.com/australia-new-zealand) ## Insights - [Research & Reports](https://www.exlservice.com/insights) - [Executive Insights](https://www.exlservice.com/insights/executive-insights) - [Make It Real Podcast](https://www.exlservice.com/insights/make-it-real-exl-podcasts) - [Artificial Intelligence](https://www.exlservice.com/insights/artificial-intelligence) - [Customer Experience](https://www.exlservice.com/insights/customer-experience) - [Data and Analytics](https://www.exlservice.com/insights/data-and-analytics) - [Digital Transformation](https://www.exlservice.com/insights/digital-transformation) - [Analyst Recognitions](https://www.exlservice.com/about/industry-analyst-recognitions) - [2026 EXL Enterprise AI Study (US)](https://www.exlservice.com/insights/reports-research/2026-exl-enterprise-ai-study-us) - [2026 EXL Enterprise AI Study (UK)](https://www.exlservice.com/insights/reports-research/2026-exl-enterprise-ai-study-uk) - [2025 EXL Enterprise AI Study: Driving AI execution at scale](https://www.exlservice.com/insights/reports-research/2025-exl-enterprise-ai-study-us) - [EXL named a Market Leader in HFS Horizons Customer Experience Services 2024](https://www.exlservice.com/insights/reports-research/exl-named-market-leader-hfs-horizons-customer-experience-service-providers-2024) - [Reimagining customer experience with AI (with Everest Group)](https://www.exlservice.com/insights/reports-research/reimagining-customer-experience-with-ai) - [AI Insurance Adoption: From adoption to lasting advantage](https://www.exlservice.com/insights/reports-research/ai-insurance-adoption-lasting-advantage): Research report on AI adoption trends, maturity and competitive advantage in the insurance industry - [Architecting the future of AI-powered claims](https://www.exlservice.com/insights/white-paper/architecting-the-future-of-ai-powered-claims): White paper on designing AI-enabled claims operations and future-ready claims ecosystems - [EXLdata.ai for Insurance: From data chaos to competitive advantage](https://www.exlservice.com/insights/solution-sheet/exldata-ai-for-insurance-from-data-chaos-to-competitive-advantage): Solution sheet on making insurance data AI-ready using EXLdata.ai - [Building the data flows: Unlock value with AI](https://www.exlservice.com/insights/infographic/building-the-data-flows-unlock-value-with-ai): Infographic on creating AI-ready data pipelines and unlocking enterprise value - [From promise to performance: Realizing GenAI's potential in insurance](https://www.exlservice.com/insights/reports-research/promise-performance-realizing-genais-potential-insurance): Research report on scaling generative AI for measurable insurance outcomes - [AI Retail Adoption: From adoption to lasting advantage](https://www.exlservice.com/insights/reports-research/ai-retail-adoption-lasting-advantage): Research report on AI adoption and value creation in retail - [AI Utilities Adoption: From adoption to lasting advantage](https://www.exlservice.com/insights/reports-research/ai-utilities-adoption-lasting-advantage): Research report on AI adoption across utilities and energy organizations - [EXL optimizes contact center performance with conversational AI](https://www.exlservice.com/insights/case-study/exl-optimizes-contact-center-performance-with-conversational-ai): Case study on improving contact center efficiency using conversational AI - [Rebuilding vendor management: Spend visibility, control and compliance](https://www.exlservice.com/insights/case-study/rebuilding-vendor-management-spend-visibility-control-and-compliance): Case study on transforming vendor management through analytics and automation - [Personalized: Highlights the world of AI](https://www.exlservice.com/insights/white-paper/personalized-highlights-the-world-ai): White paper on AI-driven personalization and customer engagement - [Build privacy into your growth engine in the AI era](https://www.exlservice.com/insights/article/build-privacy-growth-engine-the-ai-era): Article on embedding privacy and governance into AI-led business growth - [NAES reduces billing time by 50% using EXL's agentic AI solution](https://www.exlservice.com/insights/case-study/naes-reduces-billing-time-by-50%25-using-exls-agentic-ai-solution): Case study on using agentic AI to accelerate billing operations - [Bringing governance to enterprise AI at scale](https://www.exlservice.com/insights/case-study/bringing-governance-enterprise-ai-scale): Case study on implementing AI governance for enterprise-scale deployments - [Transforming energy and infrastructure with Exlerate.ai™](https://www.exlservice.com/insights/solution-sheet/transforming-energy-and-infrastructure-with-exlerateaitm-unleashing-the-power-of-agentic-ai): Solution sheet on applying Exlerate.ai agentic AI for energy and infrastructure operations - [AI in Banking & Capital Markets: From adoption to lasting advantage](https://www.exlservice.com/insights/reports-research/ai-in-banking-and-capital-markets-from-adoption-to-lasting-advantage): Research report on AI adoption and business impact in banking and capital markets - [Redefining lending through hyper-personalized products](https://www.exlservice.com/insights/white-paper/redefining-lending-through-hyper-personalized-products): White paper on AI-powered hyper-personalization in lending - [How AI-driven analysis can turn compliance into a CX tool](https://www.exlservice.com/insights/article/how-ai-driven-analysis-can-turn-compliance-cx-tool): Article on leveraging AI to improve compliance while enhancing customer experience - [Real-time finance requires an AI-ready data foundation](https://www.exlservice.com/insights/article/real-time-finance-requires-ai-ready-data-foundation): Article on building AI-ready data foundations for modern finance operations - [Dispute resolution in banking: From cost center to strategic control point](https://www.exlservice.com/insights/article/dispute-resolution-banking-cost-center-strategic-control-point): Article on transforming banking dispute resolution with AI and analytics - [Harnessing AI to decode unstructured data: A new era in payment integrity](https://www.exlservice.com/insights/white-paper/harnessing-ai-decode-unstructured-data-new-era-payment-integrity): White paper on using AI to extract insights from unstructured healthcare data for payment integrity - [Pay and chase to proactive: How AI is transforming payment integrity](https://www.exlservice.com/insights/reports-research/pay-and-chase-proactive-how-ai-transforming-payment-integrity): Research report on AI-driven transformation of payment integrity - [Healthcare Services Analyst eBook](https://www.exlservice.com/insights/reports-research/healthcare-services-analyst-e-book): Analyst eBook covering trends and innovations in healthcare services - [Connect, govern and activate healthcare data with AI](https://www.exlservice.com/insights/white-paper/connect-govern-and-activate-healthcare-data-ai): White paper on AI-enabled healthcare data management and governance - [The agentic AI imperative: Accelerating prior authorization and case management](https://www.exlservice.com/insights/white-paper/the-agentic-ai-imperative-accelerating-prior-authorization-and-case-management): White paper on applying agentic AI to prior authorization and care management - [Beyond traditional UM: Embracing the power of advanced technology](https://www.exlservice.com/insights/white-paper/beyond-traditional-um-embracing-the-power-of-advanced-technology): White paper on modernizing utilization management with AI and advanced technologies Note: EXL's Insights section contains 600+ articles, reports, case studies, and white papers spanning Reports & Research, Case Studies, White Papers, Analyst Reports, Infographics, Videos, and Webinars, filterable by theme (AI, Customer Experience, Data & Analytics, Digital Transformation, Risk & Compliance) and industry at https://www.exlservice.com/insights. The list above is a representative sample, not the full index. ## Other - [Events](https://www.exlservice.com/events) - [Careers](https://www.exlservice.com/careers) - [Terms of Use](https://www.exlservice.com/terms-of-use) - [Privacy Notice](https://www.exlservice.com/privacy-notice) - [Legal Disclaimer](https://www.exlservice.com/legal-disclaimer) - [Cookie Policy](https://www.exlservice.com/cookie-policy) - [Modern Slavery Statement](https://www.exlservice.com/modern-slavery-statement) - [Accessibility Statement](https://www.exlservice.com/accessibility-statement)