ServiceNow
Incorporate AI throughout workflows with ServiceNow and EXL
<p><meta charset="utf-8"><span style="white-space:pre-wrap;">Unify experiences across the enterprise and fuel innovation at every touchpoint </span></p>
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EXL partnerships
EXL + ServiceNow
Organizations need seamless, effective internal processes to grow. EXL’s domain expertise and data and AI insights can help your organization to extract the maximum value from its operations.
Technology workflow
Workflows that turn IT into an engine for growth. Seize the upside of operational resilience and raise employee agility
Employee workflow
Create engaging experiences with digital employee workflows. Provide a unified experience across your enterprise
Customer workflow
Drive customer loyalty with connected digital workflow. Go beyond traditional CRM and field service
Creator workflow
Create intuitive experiences users love. Enable cross-enterprise, low code apps that safely deliver agile services at scale
EXL Impact
100+
Global talent of ServiceNow practitioners
100+
Hyperautomation projects completed
50+
Pre-built components and accelerators
100+
Technical architects and leads
What we do
Implementation
<p>Digitize and unify processes across service management, operations, HR, field, and customer service operations.</p><p> </p>
Consulting
<p>Machine learning, natural language processing, generative AI, advanced analytics, and data mining tools enhance decision making</p>
Advisory
<p>Assist new operating model creation, redesign, and application modernization to prioritize business value</p>
Managed services
<p>Maintenance and support services for post-implementation with a focus on improving user experience</p>
Our value to you
Enhanced technical experience
<p>We help clients rapidly migrate to ServiceNow or enhance their existing usage with support from our 30+ certified consultants</p>
Innovative solutions
<p>We develop forward-thinking solutions designed to streamline internal processes, yielding maximum ROI</p>
Domain expertise
<p>With deep industry knowledge, we help clients enhance their existing processes and seamlessly embrace emerging technologies for sustainable growth</p>
Partnership solutions
Evolving solutions for evolving needs
Immigration Easy
GenAI risk assessment
OperateX
Awards and recognition
Spotlight on achievements in excellence
Customers’ Choice: Gartner® Peer Insights™ “Voice of the Customer”: Data and Analytics Service Providers 2022
Leader in Everest Group Analytics and Artificial Intelligence (AI) Services Specialists 2024