The EXL journey

From our beginnings in business process services to becoming a global leader in data and AI, EXL brings 25+ years of proven expertise helping enterprises transform and redefining what's possible for our clients.
We partner with leading companies in insurance, healthcare, banking and capital markets, retail, media and communications, and energy and infrastructure to reimagine business models, deliver measurable outcomes, and accelerate innovation.
While nearly 70% of enterprise AI initiatives fail, EXL consistently delivers a 90% success rate by integrating deep industry knowledge, robust data and analytics capabilities, and cutting-edge AI implementation in client workflows—turning complexity into value at scale.
Innovation at the core
At EXL, innovation isn't just a buzzword—it's how we solve complex challenges and create lasting value. By integrating cutting-edge technologies like machine learning, AI, and cloud computing, we enable our clients to stay ahead of the curve. Whether it's revolutionizing customer experiences, streamlining back-office operations, or uncovering new revenue streams, innovation fuels everything we do.
A global team, always within reach
Our extensive presence of 60,000+ professionals across six continents ensures that wherever your business operates, EXL is ready to bring the expertise and solutions you need.
Industry expertise
We deliver tailored AI and data-driven solutions across industries

Purpose and values
Our people are the heart of what we do. Guided by values of collaboration, innovation, excellence, integrity, and respect, EXL fosters a culture of accountability and creativity to deliver unmatched value to our clients. We believe there is always a better way. We look deeper, we find it, and we make it happen.
Collaboration
Excellence
Innovation
Integrity
Respect
Sustainability
We're committed to leading meaningful change
