Life insurance

<p>Individual life &amp; annuities, group life &amp; voluntary benefits, and retirement &amp; pension</p>
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Partnering with life insurers to drive business forward

EXL has a deep understanding of the life insurance domain and experience executing complex processes as part of our core operations. We collaborate closely with carriers across the life insurance industry to help them transform their operations through a paradigm shift by moving from a human-led to a human-in-the-loop AI-led operating model.

Serving as a strategic partner, we work with life insurance carriers to digitally transform their operations to enable data-driven business decisions. We offer our cloud-first, genAI-enabled industry solutions and domain expertise combined with AI, machine learning, analytics, and platforms. Working together, we can implement a flexible, customer-focused approach to delivering end-to-end outcomes.
 

EXL Impact

Powering the success of global industry leaders

Our AI-powered cloud solutions and industry expertise help insurers unlock the full potential of their data, transforming operations and improving business outcomes.

9

out of 15 leading US & UK insurers

100+

clients served across US & UK

10K+

domain specialists

60M+

financial and non-financial transactions handled annually

What we do

We enable businesses throughout the insurance industry to become future ready. Serving as your strategic partner, we will work with you to digitally transform your insurance operation to enable data-driven business decisions. We offer our cloud-first industry solutions and domain expertise combined with AI, machine learning, analytics and platforms. Working together, you can implement a flexible, customer-focused approach to delivering end-to-end outcomes

Digital operations

Digital operations

Data and AI led Transformation

Data and AI led Transformation

Data and Analytics

Data and Analytics

Life Platforms and TPA

Life Platforms and TPA

Who we serve

We partner with clients to deliver data-driven insurance tech solutions

Individual Life

Individual Life

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Annuities

Annuities

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Group and voluntary benefits

Group and voluntary benefits

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Retirement and pension

Retirement and pension

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Proven outcomes

50%
reduction in Underwriting Costs
20%
better risk identification through Underwriting Analytics
75%
reduction in Onboarding times
up to 40%
reduction in Cycle Time for Policy Servicing requests