Description
EXL and its subsidiaries and affiliates (collectively, “EXL”, “us” or “we”) understand that your privacy is important to you. We are committed to being transparent about the technologies used on our website. In recognition of your need for protection and management of any Personal Information that we may receive from this website, EXL has established an online Privacy Policy, https://www.exlservice.com/privacy-policy
The term “Personal Information” as used here means any information that may identify an individual, including, but not limited to, a first and last name, physical address (whether, residential or official), email address or other contact information, that is not publicly available.
Depending on what you do on our website, you may be able to visit the website without revealing any Personal Information. However, if you opt to apply online through the link available on the Careers page or write to us through the “Contact us” page, or subscribe to our newsletters etc. by registering on the Intelligence page, you will be supplying us with Personal Information when you share information about yourself. We also may use your Personal Information to send materials to you, including materials about EXL’s latest thought leadership, invitations to events, etc.
By using EXLservice.com you agree to be legally bound by this policy.
Cookie policy
This cookie policy should be read together with our privacy policy and our terms of use.
By continuing to browse or use our website, you agree that we can store and access cookies and other tracking technologies as described in this cookie policy.
Cookies explained
A "cookie" is a small piece of data that a website can send to your browser, which may then be stored on your system. Cookies have expiration dates that determine how long they stay in your browser. Cookies can be removed in two ways: automatically when they expire or by manually deleting them. We have included information below on how you can manage and delete cookies.
Other types of tracking technologies (“Other Tracking Technologies”) include web beacons, pixels, clear gifs, and other similar technologies.
Cookies and Other Tracking Technologies may be stored on and accessed from your device when you use or visit EXLservice.com or any website or app that posts a link to this policy (collectively, “the Sites”).
Cookies that we use
EXL uses cookies and other tracking technologies to identify you and your interests, to remember your preferences, to communicate with you, and to track your use and enjoyment of our sites. We also use cookies and other tracking technologies to control access to certain content on our sites, protect the Sites, and to process your requests submitted on our sites.
These cookies may be categorized for all laws as applicable:
1.1 Essential
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filing in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
1.2 Analytics & Customization
These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
1.3 Advertising
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
1.4 Performance & Functionality
These cookies enable the website to provide enhanced Performance, functionality and personalization. These cookie allows us to count visits and traffic sources so we can measure and improve performance of our site. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Please contact us if you would like more information about the categorization of any cookies.
We do not use flash cookies (sometimes known as local shared objects) and we do not allow third-party advertising networks to use cookies on our site to behaviorally target advertising to our visitors.
While EXL does not usually share cookies with third parties, we may use some third party services to optimize performance or analyze metrics on our Sites, and those third parties may have access to certain cookies or place their own cookies.
Also, if you are navigating to EXL’s Sites from another third party website, such as a social media site, it is possible that the third party website may track you and continue accessing or placing cookies on your system. For more information about such third parties and their cookies, we recommend that you read their terms of use, and privacy and cookie policies.
It is possible that you may be able to block cookies by activating the setting on your browser that allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site, or they may not function properly. For further information on how to manage or delete cookies, please visit: https://www.allaboutcookies.org/manage-cookies.
Specific cookie information
One frequently used type of cookies from Google Analytics, which are used on our site to enable us to track visitor behavior and measure site performance. This helps us to improve the way our site works, for example, by ensuring that visitors can find what they are looking for easily. More information about Google Analytics cookies can be found at: https://support.google.com/analytics/answer/6004245?hl=en/.
If you object to your information being collected by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.
In addition to the Google Analytics cookies, we use HubSpot to improve the user experience on our website. To learn more about the HubSpot cookies please visit this link: https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
More information on the individual cookies we use and the purposes for which we use them is set out below:
|
Cookie |
Name |
Description |
Duration |
|
ShareThis |
st_samesite |
This cookie is used by ShareThis to track visitor’s website navigation and preferences. This is used for internal statistics and marketing. |
No expiration |
|
Hotjar |
hjViewportId |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. |
Expires at end of browser session |
|
Hotjar |
_hjRecordingLastActivity |
Identifies the website visitor and optimizes ad-relevance by collecting visitor data from different websites. |
Expires at end of browser session |
|
Hotjar |
_hjRecordingEnabled |
Identifies the website visitor and optimizes ad-relevance by collecting visitor data from different websites. |
Expires at end of browser session |
|
Hotjar |
_hjIncludedInSessionSample |
This cookie is used for advertising displayed on it more relevant to your interests. |
Expires at end of browser session |
|
Hotjar |
_hjIncludedInPageviewSample |
This cookie is used for advertising displayed on it more relevant to your interests. |
Expires at end of browser session |
|
ShareThis |
__stidv |
This enables you to share content from our website that you like. |
1 year |
|
ShareThis |
__stid |
This cookie can be set through our website by our advertising partners. It can be used by these companies to build a profile of your interests and show you relevant ads on other websites. |
1 week |
|
|
bcookie |
This cookie is used by those companies to build a profile of your interests and show you relevant adverts on other sites. |
2 years |
|
ShareThis |
fpestid |
The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. |
1 year |
|
Hotjar |
_hjTLDTest |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. |
No expiration |
|
Hotjar |
_hjFirstSeen |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. |
Expires at end of browser session |
|
Hotjar |
_hjAbsoluteSessionInProgress |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. |
Expires at end of browser session |
|
Google Analytics |
_gid |
It is used for marketing |
24 Hours |
|
Google Analytics |
_ga |
It is used for marketing |
2 years |
|
Exlservices |
OptanonConsent |
Content and advertising recirculation tool. |
1 year |
|
Exlservices |
OptanonAlertBoxClosed |
Content and advertising recirculation tool. |
1 year |
|
Exlservices |
U |
Collects data on user visits to the website, such as what pages have been accessed.The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing. |
90 days |
|
Exlservices |
___utmvmyyuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmvVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmcVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmaOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmRauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmLoBuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmIOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvmEauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbyyuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbvVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbcVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbaOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbRauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbLoBuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbIOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvbEauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvayyuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvavVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvacVuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvaaOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvaRauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvaLoBuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvaIOuMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
___utmvaEauMBvoZ |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
visid_incap_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
1 year |
|
Exlservices |
nlbi_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_725_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_526_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_525_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_235_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_226_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_207_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_196_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
incap_ses_1567_2666558 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
No expiration |
|
Exlservices |
_hjSession_2561343 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
_hjSessionUser_2561343 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
1 year |
|
Google Analytics |
_gat_gtag_UA_3740354_1 |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
Expires at end of browser session |
|
Exlservices |
_ga_YX399LD73X |
This is an analytics & customization tracker from ExlService Holdings. EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries. |
2 years |
|
SECURITI.ai |
__privaci_cookie_no_action |
SECURITI.ai cookies are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honor consent preferences submitted by the user. |
1 year |
|
SECURITI.ai |
__privaci_cookie_consents |
SECURITI.ai cookies are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honor consent preferences submitted by the user. |
1 year |
|
SECURITI.ai |
__privaci_cookie_consent_uuid |
SECURITI.ai cookies are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honor consent preferences submitted by the user. |
1 year |
|
SECURITI.ai |
__privaci_cookie_consent_generated |
SECURITI.ai cookies are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honor consent preferences submitted by the user. |
1 year |
|
Servlet |
JSESSIONID |
This cookie preserves users states across page requests. |
No expiration |
|
|
lidc |
This cookie is used for routing. |
24 Hours |
|
|
li_sugr |
Used to make a probabilistic match of a user's identity outside the designated countries. |
90 days |
|
|
lang |
This cookie is used to apply the user selected language/culture settings (including translations) when browsing the website. |
No expiration |