General insurance

<p>Property, casualty, specialty, and insurtech</p>
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Partnering with general insurers to drive business forward

EXL’s data- and AI-led approach provides digital insurance solutions across the value chain, helping  transform operations by eliminating information silos and providing a complete view into processes and customers.

Combining our industry expertise with genAI, machine learning, and analytics, we bring digital dexterity to help our customers succeed. Leveraging our proprietary property and casualty insurance solutions, we help you provide a differentiated customer experience while reducing cost. These solutions are low code/no code platform tech stacks that are AI-powered, analytics-driven, and cloud native to quickly drive maximum value.
 

EXL Impact

Powering the success of global industry leaders

Our AI-powered cloud solutions and industry expertise help insurers unlock the full potential of their data, transforming operations and improving business outcomes.

9

out of 10 leading US insurers

3

out of 5 leading UK insurers

3

out of 5 leading global brokers

5

out of 5 leading Australian insurers

What we do

We enable businesses throughout the insurance industry to become future ready. Serving as your strategic partner, we will work with you to digitally transform your insurance operation to enable data-driven business decisions. We offer our cloud-first industry solutions and domain expertise combined with AI, machine learning, analytics and platforms. Working together, you can implement a flexible, customer-focused approach to delivering end-to-end outcomes.

Digital operations

Digital operations

Data- and AI-led P&C insurance digital transformation

Data- and AI-led P&C insurance digital transformation

Data and analytics

Data and analytics

Specialized industry solutions

Specialized industry solutions

Who we serve

We partner with clients to deliver data-driven insurance tech solutions

Commercial and specialty insurance

Commercial and specialty insurance

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Personal insurance

Personal insurance

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Brokers, agencies, MGAs, and wholesalers

Brokers, agencies, MGAs, and wholesalers

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Insurtech

Insurtech

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Proven outcomes

30%
reduction in cost per claim
~10%
improvement in NPS through underwriting analytics
~25%
improvement in customer retention
20%
better risk identification through underwriting analytics