Purpose and values
We believe there is always a better way. We look deeper, we find it, and we make it happen.
There is always a better way to do things. This philosophy has been our guiding light and the reason why we do what we do.
It’s why our data analytics business looks deeper and finds improved ways for organizations to stay effective. Why our digital transformation business helps companies adapt to change and stay relevant. Why our digital operations business assists clients in implementing enhanced strategies to manage their business.
It's why we find a better way, then make it happen.
Rohit Kapoor, Board Chair and CEO
We created a culture founded on core values of innovation, collaboration, excellence, integrity and respect. They spring from the compelling words that spell out our purpose and they are the building blocks, the values of our organizational culture.
Collaboration
- Collaborate across boundaries
- Take a lead in building partnerships
- Grab the first opportunity to offer assistance
- Celebrate others' success
- Leverage the strength of diversity of EXL
Excellence
- Develop a deep insight into the clients' business
- Identify opportunities to find a better way
- Positively challenge the status quo
- Turn opportunities into real action
- Encourage openness and dialogue
Innovation
- Deliver in all circumstances
- Demonstrate high accountability
- Practice excellence and deliver quality
- Anticipate challenges and opportunities
- Manage effective communication
Integrity
- Live the organization values
- Maintain the highest ethical standards
- Abide by rules, regulations and polices
- Demonstrate honesty and consistency
- Preserve confidentially of information
Respect
- Encourage and accept feedback
- Embrace and respect diversity
- Treat others with dignity
- Deal in a fair, open and honest manner with others
- Demonstrate respect for other organizations