Retail analytics

Turn data into actionable insights

Retail analytics

Turn data into actionable insights

Enhancing every point in the retail value chain

Today's customer is savvier, better informed and has more expectations than ever before. In fact as tastes specialize and data proliferates, today's customers are increasingly requiring a "segment of one." Retail and marketers need to respond with real-time pricing and optimized promotions across multiple channels.

EXL has advanced analytical capabilities that can enable efficiency and profitability across all points in the retail value chain. EXL partners across client stakeholders to enhance different stages of customer lifecycle and deliver business impact by providing the insights that drive business decision making.

Client testimonials

Retail Analytics
Featured insights
From geopolitical events to supply chain disruptions to volatile economic cycles, businesses across industries are facing unprecedented shifts. And those who adapt quickly have a distinct advantage over those who wait.
Shop Direct began as a catalog retailer more than 80 years ago, with the goal of “making good things more easily accessible to more people.” For decades, the arrival of this U.K. company’s catalog was a much-anticipated event, giving more than 30 million recipients the opportunity to shop for everything from shoes to sofas from the comfort of their homes—as well as flexible ways to pay for the goods.