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AI in action
Driving the shift to scalable AI
Moderated by
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Keynote speakers
Client panel
INSIGHTS FROM EXPERTS
Featured speakers
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Rohit Kapoor
EXL Chairman and Chief Executive Officer
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Kevin Ichhpurani
President, Global Partner Ecosystem, Google Cloud
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John Gallant
Enterprise Consulting Director, CIO
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Sarthak Pattanaik
Head - Artificial Intelligence Hub, Head of Engineering - Digital Assets, Treasury, Clearance & Collateral, BNY
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Dak Liyanearachchi
Executive Vice President, Chief Technology Officer, NRG Energy
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Ashish Atreja
Founder, VALID.AI and Professor and Former Chief Information and Digital Health Officer, UC Davis Health
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Arturo Devesa
Chief AI Architect, EXL
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Swati Malhotra
AI solution leader, EXL
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Anita Mahon
Executive Vice President and Business Head, Healthcare, EXL
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Preetha Sekharan
VP, Digital Incubator & Applied AI/ML, Unum
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Randy Huang
Vice President, Chief Data Scientist for US Business Data, Service and Technology, Prudential
WHY ATTEND EXL AI IN ACTION
Through a blend of visionary discussions, real-world demos, and expert panels, this event will:
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Demystify scaling AI
<p>Learn how to overcome common challenges in deploying AI at scale.</p>
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Enable data-driven outcomes
<p>Unlock cost savings, efficiency, and better customer experiences with AI.</p>
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Bridge strategy and execution
<p>Discover how industry expertise and data intelligence enable practical AI deployment.</p>
Drive the Shift to Scalable AI
The AI in Action event is designed to:
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Inspire
<p>Showcase innovations in agentic AI and data intelligence, setting the stage for enterprises to reimagine their business potential.</p>
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Educate
<p>Gain actionable strategies from industry leaders who have scaled AI for measurable impact.</p>
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Empower
<p>Provide attendees with the steps needed to deploy scalable AI solutions tailored to their industries.</p>
KEYNOTE EVENT SPEAKER
Rohit Kapoor
EXL Chairman and Chief Executive Officer
Rohit Kapoor is Chairman and Chief Executive Officer, and a member of the board of directors. An industry pioneer, Rohit co-founded EXL in April 1999 and has led the firm’s rapid evolution from a provider of operational support services to a global leader in analytics and digital solutions.
In the early stages of EXL, Rohit was instrumental in achieving several acquisitions that established the company’s capabilities and spurred strong avenues of growth. He led the company’s IPO in 2006, and has managed consistent expansion and fiscal performance that outpaced the S&P 400. He also leads EXL’s sustainability initiatives, focused on the continued resilience of the company and ongoing talent development.
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KEYNOTE EVENT SPEAKER
Kevin Ichhpurani
President, Global Partner Ecosystem, Google Cloud
Kevin Ichhpurani is Corporate Vice President of Global Partner Ecosystem and Channels at Google Cloud, and is responsible for Google Cloud's most strategic partnerships with global technology companies, ISVs, and systems integrators, and its channel partners that help scale offerings to thousands of customers around the globe.
Kevin brings more than 25 years of experience in the technology industry leading global strategy, platform ecosystem transformation, direct and indirect sales, venture capital and mergers and acquisitions. He has deep technology roots, and has keen interest in digital transformation using generative AI, cloud technologies, building and scaling technology ecosystems, and co-innovation with strategic partners.
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EVENT MODERATOR
John Gallant
Enterprise Consulting Director, CIO
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John Gallant brings more than 35 years of editorial and technology experience to his role as Enterprise Consulting Director for Foundry. In this position, Gallant works with Foundry's most important partners to create online and event content that bridges enterprise buyers and sellers - creating more awareness, understanding, and brand affinity. He also leads Foundry's market-shaping CIO Think Tank program, which convenes senior IT leaders, Foundry journalists, IDC analysts, and top technology vendors to explore and direct the future of critical emerging technologies.
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AGENDA HIGHLIGHTS
Discover how AI, powered by domain expertise and advanced data capabilities, is driving measurable business transformation. This introduction sets the stage for showcasing AI solutions that deliver real results in CX, Ops, and IT.
DEMOS
Delivering Measurable Impact with Large Language Models
Experience how EXL’s domain-specific LLM+ is transforming businesses across industries by integrating agentic AI with generative AI, predictive models, and automation. This versatile platform drives smarter decision-making, streamlined operations, enhanced customer experiences, and measurable outcomes—providing a practical pathway for AI adoption.
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Arturo Devesa and NVIDIA
Leveraging the Synergy of AI and ML in Debt Collections
Experience how the power of GenAI and machine learning transforms debt collections with an omnichannel approach that engages customers, understands their situation, and offers personalized payment options. This improves customer experience while increasing recovery rates—collecting more, faster, and at lower cost than traditional live calling.
Driving Innovation: Unlock Potential with AI-Powered Code Modernization
Experience real-world stories of how Code Harbor accelerates development with pre-built APIs, SDKs, and agentic AI capabilities, enabling seamless integration, scalable solutions, and measurable business impact.
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Swati Malhotra and AWS
Delivering Measurable Impact with Large Language Models
Experience how EXL’s domain-specific LLM+ is transforming businesses across industries by integrating agentic AI with generative AI, predictive models, and automation. This versatile platform drives smarter decision-making, streamlined operations, enhanced customer experiences, and measurable outcomes—providing a practical pathway for AI adoption.
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Arturo Devesa and NVIDIA
Leveraging the Synergy of AI and ML in Debt Collections
Experience how the power of GenAI and machine learning transforms debt collections with an omnichannel approach that engages customers, understands their situation, and offers personalized payment options. This improves customer experience while increasing recovery rates—collecting more, faster, and at lower cost than traditional live calling.
Driving Innovation: Unlock Potential with AI-Powered Code Modernization
Experience real-world stories of how Code Harbor accelerates development with pre-built APIs, SDKs, and agentic AI capabilities, enabling seamless integration, scalable solutions, and measurable business impact.
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Swati Malhotra and AWS
Fireside chat
Scaling Business Growth: Real-World Strategies with Agentic AI
Hear from industry leaders as they explore how combining domain knowledge, data insights, and Agentic AI enables organizations to scale operations, boost efficiency, and deliver innovation. Walk away with strategies for leveraging AI to maximize business outcomes.
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Rohit Kapoor
Chairman and Chief Executive Officer
EXL
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Rahul Pathak
Vice President of GenAI and AI/ML GTM
AWS
Client Panel
Staying ahead in the age of AI: practical lessons from visionary leaders.
In this session EXL and industry leaders will talk about how to measure the transformative impact of responsible AI investments and harness data-driven decisions to maximize ROI now and in the future.
Data & AI Panel
Data for AI. AI for Data
As AI continues to reshape industries, the relationship between data and AI is evolving in transformative ways. This panel of AI and data leaders will explore how organizations are bringing AI to data, leveraging AI for data management, and how data drives the next wave of AI innovation.
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Anita Mahon
Executive Vice President and Business Head, Healthcare
EXL
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Preetha Sekharan
VP, Digital Incubator & Applied AI/ML
Unum
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Randy Huang
Vice President, Chief Data Scientist for US Business Data, Service and Technology
Prudential
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Sidd Kuckreja
SVP, Chief Technology Officer
TruStage
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