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Business operations

<p>Transform business operations with data and AI</p>
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Transform business operations with data and digital

In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike.

EXL helps clients accomplish this and more by digitizing task-heavy workflows with our business process automation services. With deep expertise in our clients’ industries, AI and operations management, we develop and implement deep business transformations that improve efficiencies and deliver results at speed and scale. The result: streamlined operations, reduced processing times, and faster speed to market.

Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper
Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper
Deliver value across processes with intelligent business automation

Modern enterprises face increasing pressure to cut costs while improving outcomes and customer satisfaction — and perhaps none more so than healthcare organizations.

See how digitizing operations with AI and cloud computing technologies helped one EXL client streamline processes, simplify clinical workflows, and eliminate manual tasks to enormous savings and satisfaction results.

Read the white paper

Business operations solutions

Streamline your workflows with AI and human-driven expertise.

Business process automation

Business process automation

<p>Deploy expert-led business process automation solutions and advanced digital technologies specific to your industry – delivering rapid, tangible outcomes and sustainable competitive advantage.</p>
Operations management

Operations management

<p>Break down silos. Infuse end-to-end intelligence. Implement new operating models. By combining industry-specific expertise with AI and digital technologies, we’ll help you unlock efficiency and streamline business operations</p>
Healthcare operations

Healthcare operations

<p>We bring together deep domain expertise, advanced analytics, advisory services, and proprietary technology to help healthcare organizations transform into streamlined, customer-centric enterprises.</p>
Insurance operations

Insurance operations

<p>We deploy real-time insights, domain expertise, and cloud-first industry solutions to help insurance organizations of all types reimagine their operations to achieve growth and business superiority, fast</p>

Benefits

Your trusted data-led AI partner

Maximize cost savings
by automating repetitive tasks. Reduce labor costs and free up resources for more strategic activities.
Improve accuracy and consistency
by reducing reliance on human intervention, minimizing errors, and ensuring standardized execution of tasks and workflows
Improve agility and scalability
to handle growth and easily adapt to changing workloads without significant additional resource investments.
Increase operational efficiency and productivity

Testimonials

Our clients’ success is our success

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Mike Racer Sephora Propelling digital transformation with advanced solutions and data-driven insights.

Awards and recognition

Spotlight on achievements in excellence&nbsp;

Gartner
Leader in Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing 2023
Leader in ISG Provider Lens Healthcare Digital services 2023
Leader in ISG Provider Lens Healthcare Digital services 2023
Leader and Star Performer in Everest Group Life and Annuities Insurance BPS and TPA PEAK Matrix 2023
Leader and Star Performer in Everest Group Life and Annuities Insurance BPS and TPA PEAK Matrix 2023
Leader in Everest Group Healthcare Payer Operations PEAK Matrix 2023
Leader in Everest Group Healthcare Payer Operations PEAK Matrix 2023

Insights

Explore the latest perspectives

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Back office 2.0 for utilities

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Digital innovations improve patient outcomes

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Trends and technologies accelerating transformation

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