AI in Action: Missed the live event? Watch the full stream now!
Catch all the keynotes, demos, and client panel discussions.
INSIGHTS FROM EXPERTS
Featured speakers
Rohit Kapoor
EXL Chairman and Chief Executive Officer
Kevin Ichhpurani
President, Global Partner Ecosystem, Google Cloud
Rahul Pathak
Vice President of GenAI and AI/ML GTM, AWS
John Gallant
Enterprise Consulting Director, CIO
Su Fen Lim
Senior Vice President, Head of M&A Strategy, Investments and Business Transformation, Tokio Marine Kiln
Kshitij Jain
Senior Vice President, Analytics and AI Services, EXL
Gareth Hemming
Chief Distribution Officer, Hiscox
Monica Collings
Chair and Non Executive Director, Plug-N-Go, Adler & Allen, Cornwall Insight
Sumana De Majumdar
Global Head of Channel Analytics Retail Banking, HSBC
Arturo Devesa
Chief AI Architect, EXL
Swati Malhotra
AI Solution Leader, EXL
Anita Mahon
Executive Vice President and Business Head, Healthcare, EXL
Preetha Sekharan
VP, Digital Incubator & Applied AI/ML, Unum
Randy Huang
Vice President, Chief Data Scientist for US Business Data, Service and Technology, Prudential
Sidd Kuckreja
SVP, Chief Technology Officer, TruStage
John Fanelli
VP, Enterprise Software, NVIDIA
Karan Sood
Senior Vice President, Digital Growth Officer, EXL
WHY VIEW EXL AI IN ACTION
Through a blend of visionary discussions, real-world demos, and expert panels, this event will:
Demystify scaling AI
<p>Learn how to overcome common challenges in deploying AI at scale.</p>
Enable data-driven outcomes
<p>Unlock cost savings, efficiency, and better customer experiences with AI.</p>
Bridge strategy and execution
<p>Discover how industry expertise and data intelligence enable practical AI deployment.</p>
Drive the Shift to Scalable AI
The AI in Action event is designed to:
Inspire
<p>Showcase innovations in agentic AI and data intelligence, setting the stage for enterprises to reimagine their business potential.</p>
Educate
<p>Gain actionable strategies from industry leaders who have scaled AI for measurable impact.</p>
Empower
<p id="ng-exl-watch-ceo">Provide attendees with the steps needed to deploy scalable AI solutions tailored to their industries.</p>
Watch the full Ai in action 2025 event
You want to power growth using generative AI, turning data into insights, and digitally transforming your operations. We want to help.
EXLerate.AI: The Agentic AI Platform for Enterprise Transformation
EXL’s agentic AI platform helps enterprises reimagine workflows by seamlessly integrating EXL and third-party AI agents into business operations.
Keynotes
Accelerating business outcomes with data, AI and human expertise
Leaders from EXL and Google discussed how to orchestrate data and AI solutions seamlessly into workflows and how partnerships are essential for unlocking innovation and enabling collaboration between AI and human experts.
Rohit Kapoor
Chairman and Chief Executive Officer
EXL
Kevin Ichhpurani
President, Global Partner Ecosystem
Google Cloud
Scaling business growth: Real-world strategies using Agentic AI
Leaders from EXL and AWS discussed how the orchestration of AI, data and domain knowledge enables organizations to scale operations, boost efficiency, and deliver innovation.
Rohit Kapoor
Chairman and Chief Executive Officer
EXL
Rahul Pathak
Vice President of GenAI and AI/ML GTM
AWS
DEMOS
Delivering Measurable Impact with Large Language Models
Experience how EXL’s domain-specific LLM+ is transforming businesses across industries by integrating agentic AI with generative AI, predictive models, and automation. This versatile platform drives smarter decision-making, streamlined operations, enhanced customer experiences, and measurable outcomes—providing a practical pathway for AI adoption.
Arturo Devesa, Chief AI Architect, EXL
John Fanelli, VP, Enterprise Software, NVIDIA
Leveraging the Synergy of AI and ML in Debt Collections
Experience how the power of GenAI and machine learning transforms debt collections with an omnichannel approach that engages customers, understands their situation, and offers personalized payment options. This improves customer experience while increasing recovery rates—collecting more, faster, and at lower cost than traditional live calling.
Karan Sood, Senior Vice President, Digital Growth Officer, EXL
Driving Innovation: Unlock Potential with AI-Powered Code Modernization
Experience real-world stories of how Code Harbor accelerates development with pre-built APIs, SDKs, and agentic AI capabilities, enabling seamless integration, scalable solutions, and measurable business impact.
Swati Malhotra, AI Solutions Leader, EXL
The Agentic AI Platform for Enterprise Transformation
EXL’s agentic AI platform helps enterprises reimagine workflows by seamlessly integrating EXL and third-party AI agents into business operations—driving efficiency, accuracy, scalability, and greater return on AI investment.
Wyatt Bennett, Digital Solutions Leader, EXL
Delivering Measurable Impact with Large Language Models
Experience how EXL’s domain-specific LLM+ is transforming businesses across industries by integrating agentic AI with generative AI, predictive models, and automation. This versatile platform drives smarter decision-making, streamlined operations, enhanced customer experiences, and measurable outcomes—providing a practical pathway for AI adoption.
Arturo Devesa, Chief AI Architect, EXL
John Fanelli, VP, Enterprise Software, NVIDIA
Leveraging the Synergy of AI and ML in Debt Collections
Experience how the power of GenAI and machine learning transforms debt collections with an omnichannel approach that engages customers, understands their situation, and offers personalized payment options. This improves customer experience while increasing recovery rates—collecting more, faster, and at lower cost than traditional live calling.
Karan Sood, Senior Vice President, Digital Growth Officer, EXL
Driving Innovation: Unlock Potential with AI-Powered Code Modernization
Experience real-world stories of how Code Harbor accelerates development with pre-built APIs, SDKs, and agentic AI capabilities, enabling seamless integration, scalable solutions, and measurable business impact.
Swati Malhotra, AI Solutions Leader, EXL
The Agentic AI Platform for Enterprise Transformation
EXL’s agentic AI platform helps enterprises reimagine workflows by seamlessly integrating EXL and third-party AI agents into business operations—driving efficiency, accuracy, scalability, and greater return on AI investment.
Wyatt Bennett, Digital Solutions Leader, EXL
Client Panel
Staying ahead in the age of AI: Practical lessons from visionary leaders.
In this session EXL and industry leaders spoke about how to measure the transformative impact of responsible AI investments and harness data-driven decisions to maximise ROI now and in the future.
Kshitij Jain (Moderator)
Senior Vice President, Analytics and AI Services
EXL
Su Fen Lim
Senior Vice President, Head of M&A Strategy, Investments and Business Transformation
Tokio Marine Kiln
Gareth Hemming
Chief Distribution Officer
Hiscox
Monica Collings
Chair and Non Executive Director
Plug-N-Go, Adler & Allen, Cornwall Insight
Sumana De Majumdar
Global Head of Channel Analytics Retail Banking
HSBC
Data & AI Panel
Data for AI. AI for Data
As AI continues to reshape industries, the relationship between data and AI is evolving in transformative ways. This panel of AI and data leaders explored how organizations are bringing AI to data, leveraging AI for data management, and how data drives the next wave of AI innovation.
Anita Mahon (Moderator)
Executive Vice President and Business Head, Healthcare
EXL
Preetha Sekharan
VP, Digital Incubator & Applied AI/ML
Unum
Randy Huang
Vice President, Chief Data Scientist for US Business Data, Service and Technology
Prudential
Sidd Kuckreja
SVP, Chief Technology Officer
TruStage