Bhavna Newle Chopra joined EXL in 2006 and is a leader in EXL’s operations management organization, and a member of the Operating Committee.

Bhavna is currently responsible for leading strategic initiatives that deliver continuous improvement on operational parameters, including client relationships, workforce planning and optimization, and Six Sigma-based process improvement. A certified Green Belt, she has held several cross-functional leadership positions at EXL, and has successfully led large teams leveraging technology and process redesign to deliver financial results and organizational resiliency.

Prior to EXL, she held leadership positions at WNS and GE Capital International Services. She has a B.D.S. from the University of Mumbai.