Raghav Jaggi leads EXL’s life insurance and annuity business and is a member of the Operating Committee. In this role, he leads the strategy for transformation offerings, client relationship management and business development with insurance companies in life and annuity, finance, accounting and risk practice areas.

Raghav has more than 20 years of experience providing expert services to the insurance industry. He joined EXL in 2003 and has played a pivotal role in developing EXL’s relationships with leading insurance organizations in the U.S., UK, and Europe. He guides the development and delivery of digital transformation initiatives that help our clients improve customer experience, efficiency & regulatory compliance, and increase revenue. Raghav is passionate about helping clients solve their most pressing challenges through data-driven decision-making and builds long-term, mutually beneficial partnerships. He has been instrumental in redesigning the next-generation operating models for leading insurance carriers through digital services, claims automation, and advanced analytics.

Raghav has a bachelor's degree from St. Stephen’s College, Delhi, and attended the Advanced Management Program at Kellogg School of Management, Northwestern University.