Our story
EXL’s journey over the past 25 years has been grounded in delivering value, transformative outcomes, and growth for those we serve.
“For more than two decades, EXL has partnered with clients to drive transformation. We continue to help organizations implement enterprise-wide AI, create insights out of data, and achieve their goals.” - Rohit Kapoor
Hear how we're making AI real for business today.
Celebrating 25 years of excellence
Explore the major events that shaped EXL into what it is today:
EXL is founded
1999
First delivery center in India is opened
2000
Employee headcount passes 1,500
2002
First U.K. office opens
2004
Inductis acquisition helps EXL become a leader in data and analytics
2006
EXL joins NASDAQ
2006
Global footprint expands into Philippines
2008
Employee headcount passes 10,000
2009
EXL moves its headquarters to New York City
2010
EXL acquires OPI and Trumbull
2011
Expansion into South America
2014
EXL opens office in South Africa
2015
EXL broadens health analytics offering with SCIO acquisition
2018
EXL posts $1B+ revenue
2019
EXL adapts to adverse conditions by introducing flexible work environment
2020
EXL strengthens data-led strategy
2022
EXL expands operations into Ireland
2023
EXL accelerates AI offerings
2024
Our commitment to building a sustainable future
EXL ensures responsible, sustainable operations by aligning our environmental, social, and governance (ESG) practices with our business strategy.
By integrating sustainable practices into our business model and working towards positive social change, we create a stronger, more resilient organization that strengthens our clients, employees, and communities while protecting our planet. Read more here: Sustainability initiatives at EXL
Key ESG initiatives
We're committed to making a difference:
Tree planting drive
EXL will be planting 25,000 trees to mark our 25th year
By people, for people:
Our employees are engaging in 2,500 hours of volunteer activities over 25 days
What our clients say about EXL
Thank you to everyone involved in this journey over the past 25 years. The contributions of our employees, the co-innovation with our clients, and the collaboration of our partners has made all this possible.
