Showing 271-280 of 447 results for "Digital Transformation"
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL’s CX transformation digital solution suite
The travel industry has seen many disruptions across the last few years that have driven a paradigm shift in consumer behaviors, trends, and customer servicing models.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
Competing in the digital era, the differentiator is data
In this report from Forbes Insights, in association with EXL, C-Suite executives share their top priorities and biggest challenges as they confront the era of mass competitive disruption.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
No surprises act & price transparency rule: impact & strategy
During 2021, 28 Million Americans exhausted their savings due to medical debt. This issue spans generations, and is no longer a concern isolated to the older, sicker populations: 42% of Mill...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Increase speed to value
Today, nearly every customer interaction has shifted to digital channels. Organizations across industries are striving to reimagine end-to-end digital business models that consistently deliv...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Revolutionizing disability insurance claims: a confluence of technology, talent, and analytics
Historically, filing disability claims has been a complicated, bureaucratic, and lengthy process to navigate, with many applicants experiencing long wait times, unsatisfactory results, and u...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Nervehub™
To improve care, optimize efficiencies, and reduce costs, healthcare payers and providers need real-time understanding and insights into the performance of their organizations. They need an ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Transforming Insurance Operations with EXL XTRAKTO.AI
Insurance might be commonly regarded, from the outside at least, as being one of the most traditional industries. But behind that stereotype, powerful transformation is beginning to take pla...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Strategic review to drive reduction in expense ratio for commercial insurers
While COVID-19’s immediate impact on industries such as travel, tourism and hospitality has made itself abundantly obvious, the pandemic has spared no industry or economy. Every sector is ch...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL’s MIA improves customer experience for a large UK energy provider
EXL’s client, a leading UK energy provider, wanted to cut costs, reinvigorate its brand, and put the customer at the center of its operations through a transformation culminating in 2022.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The patient experience: Leveraging data for personalized care
In the 21st century, healthcare is at one of its most transformative phases. As technology advances at an unprecedented rate, it intertwines with medicine, redefining patient experiences and...