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New business and underwriting

<p>Reimagining underwriting and onboarding with data and AI</p>
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Enhance underwriting, create capacity, get results

Enable straight-through processing and deliver better customer experience using EXL’s AI-powered life insurance underwriting solutions and comprehensive data solutions. We provide you with the capabilities you need to enhance the speed, accuracy, and precision of your underwriting function.

Automated life insurance underwriting can reduce so much of the rote work that takes an underwriter’s time while increasing the capacity for focusing on your most complex cases. We partner with you to deliver improvements from first contact through policy generation.

Get more done in underwriting with AI

Transform how you handle new business underwriting, deliver customer experiences, and measure risk.

Application processing

Application processing

<p>Enhance your new business application processing efficiency. We’ll help you embed generative AI and machine learning into your processes.</p>
Quoting illustration

Quoting illustration

<p>Reach new levels of precision in your quoting accuracy function by making the most of your data. Our analytics and digital expertise augment your modeling capabilities.</p>
Policy issuance

Policy issuance

<p>The right approach to policy issuance can deliver better customer experiences and give you a competitive edge. EXL make that happen with our AI-led solutions.</p>
Underwriting support

Underwriting support

<p>Augment your underwriters with the power of generative AI and data. Drive better decisions, grow capacity, and achieve your goals with EXL’s powerful suite of offerings.</p>

AI-led underwriting and new business operations

Elevate your underwriting and new business function with the transformative power of our AI and analytics solutions.

Data-powered insights

Data-powered insights

<p>A holistic solution for data integration, analytics, and real-time intelligence.</p>
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Accelerated underwriting

Accelerated underwriting

<p>Faster, better underwriting through transformed processes and AI.</p>
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AI collaboration platform

AI collaboration platform

<p>Sophisticated AI models and EXL’s medico-legal experts deliver accurate, relevant, and succinct clinical insights supporting insurance claims and underwriting decisions.</p>
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APS summarization

APS summarization

<p>Turn the unstructured data found within attending physician statements into insights that drive better insurance outcomes.</p>
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Digital platform

Digital platform

<p>Our administrative digital platform supports the full policy administration lifecycle to help you launch new products, reduce costs, and deliver better user experiences.</p>
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Content extraction

Content extraction

<p>Use EXL’s intelligent document processing solution to convert unstructured data into structured data through AI and cloud technologies.</p>
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Conversational AI

Conversational AI

<p>Our pre-trained generative AI solution powers voice and chat interactions to provide personalized customer experiences at scale.</p>
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Workflow management

Workflow management

<p>Orchestrate both human and digital resources through embedded analytics, data visualization, and AI for future-ready operations.</p>
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Self-service solutions

Self-service solutions

<p>Insurers can use AI to provide their customers, brokers, and agents with a transparent unified end-to-end experience.</p>
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Underwriter assist

Underwriter assist

<p>Leverage generative AI and data to enable underwriters to work faster, smarter, and more efficiently.</p>
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Outcomes delivered

15-20%
reduction in medical costs through intelligent triaging
10-15%
reduced cost to serve
15-20%
average handle time improvement
~15%
enhanced customer experience
~100%
quality checks automated
50-60%
time reduction for medical summarization