EXL recognized as a Luminary in New Business and Underwriting Systems: North America Life Insurance Edition!
EXL recognized as a Luminary by Celent
EXL recognized as a Luminary by Celent
EXL Life Digital Suite™ (LDS) has been recognized as a “Luminary” by Celent in its latest evaluation of New Business and Underwriting (NBUW) systems in North America. This marks the third consecutive year our underwriting solutions have been honored for their innovation and functionality. In 2022, LDS was named a “Luminary,” in 2023, EXL won the XCelent Breadth of Functionality Award for LifePRO™, and in 2025, LDS continues to lead the way in digital underwriting.
The report evaluated 20 different technology platforms supporting the automation and digitization of the new business and underwriting processes to lower operating costs and improve customer experience.
Celent’s report highlights LDS as a top contender in the underwriting market.
“As a modern, low-code, highly configurable system with 6 new clients in the US and UK, LDS has become a top contender in the new business and underwriting solution market,” states Karen Monks, Principal Analyst in Celent’s Life Insurance Practice and author of the recent report. “EXL’s continued investment in the product, like Underwriter Assist, a summarization and query tool using GenAI, helps them make insurers’ short lists.”
Key strengths include:
- eApp: Fully automated, rules-based application process with dynamic workflows and document management.
- Generative AI-powered Underwriter Assist: Helps underwriters efficiently query unstructured data, streamlining decision-making.
- Low-code configuration: Empowers business users to easily adapt rules, workflows, and underwriting decisions.
- 15,000+ preconfigured rules and over 300 prebuilt medical conditions simplify configuration and accelerate deployment.
Download the full Celent report to explore the detailed analysis and learn how EXL Life Digital Suite is transforming the life insurance industry.