AI – Be the disrupter vs the disrupted
In today’s insurance market, MGAs, MGUs and wholesalers face several important challenges to transform their traditional operations. Chief among these are talent expense and recruiting difficulties, the growing need for speed and innovation to remain competitive, and cost pressures that are squeezing margins. Integrating AI and other advanced automation technologies into the work of the back and middle office, facilities and administration, claims, underwriting, and other teams will help address these issues. In this paper, we look at these operational challenges and how to overcome them through the benefits of AI and automation technologies combined with talent augmentation.