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Hyperautomation CoE

<p>Deliver speed to customer experience and outcomes</p>
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Orchestrating multiple technologies & automation tools

EXL’s Hyperautomation approach combines the power of Automation, AI and Analytics, and orchestrates these levers on Cloud to accelerate digital transformation. Our focus is to shift the business from people-intensive legacy OS to a future ready, thin human AI Operating System (EXL AI:OS™).

EXL’s Hyperautomation CoE takes enterprises a step closer to EXL AI:OS™. It is a cohesive automation suite that:

  • Marries different digital transformation tools
  • Consists of highly modular, cloud-enabled, pre-built accelerators and solutions
  • Executes with speed for optimum business and customer outcomes
  • Enables end-to-end digital transformation at scale
Orchestrating multiple technologies & automation tools
Data-led Hyperautomation Service

EXL facilitates data-driven digital transformation, empowering organizations to revolutionize data and AI utilization for a competitive edge. Boost efficiency and productivity through task automation and standardized processes, while enhancing work quality with hyperautomation.

Data-led Hyperautomation Service

EXL facilitates data-driven digital transformation, empowering organizations to revolutionize data and AI utilization for a competitive edge. Boost efficiency and productivity through task automation and standardized processes, while enhancing work quality with hyperautomation.

Data-led Hyperautomation Service

EXL facilitates data-driven digital transformation, empowering organizations to revolutionize data and AI utilization for a competitive edge. Boost efficiency and productivity through task automation and standardized processes, while enhancing work quality with hyperautomation.

How is EXL Hyperautomation different?

Helps progressing from Automating Process maps to Digitizing E2E Data flows

50-100%
higher returns than traditional automation
20-30%
higher YoY impact
3x-4x
ROI
10x-20x
more data available for advanced analytics
30%-40%
benefit on Ops spend in a steady state
Scale and flexibility
offered in our hyperautomation solutions
Enables shift
from input-based commercial models to ROI-led models

3 step framework

EXL’s uses a defined 3 step framework from discovery to execution for successful hyperautomation program outcomes.

3 step framework

Hyperautomation CoE solutions

Delivering real outcomes for clients

Banking & Financial Services

<p>Cloud enabled mortage and title operations&nbsp;for one of the leading Land Title Insurance company Over 25% savings and 30-40% improvement in turnaround time by moving to a cloud receiving center with multiple AI and automation apps.</p><p>Digital debt colletions using AI and cloud for Large Financial and Debt Services Company</p><p>20%+ improvement in customer engagement metrics leading to higher promise to pay, better customer experience and lower complaints.</p>

Insurance

<p>AI upstream to eliminate manual processing for a large Global Insurance Broker: 30%+ savings across a variety of use-case by building an enterprise capability that aims to reduce an annual spend of $150M.</p><p>Underwriting data asset from aps documents using AI and cloud for Top 5 US Life Insurance Company Improved effectiveness of mortality models, over 20% reduction in underwriter turnaround time and development of a brand new data-asset for better risk assessment.</p>

Health

<p>Automated processing of unstructured documents for a Large US Healthcare payer.</p><p>50% reduction in FTEs, 70% improvement in turnaround time and improved member experience in the medical consultation request process.</p>

Travel Transportation & Logistics

<p>Audit and revenue leakage prevention&nbsp;for a Large US based Transportation Company</p><p>$15M of revenue leakage prevention annually by deploying NLP and RPA to identify billing misses and send a set of proactive alerts.</p>

Utilities

<p>Streamlined utilities operations using RPA for a large utilities provider in UK.</p><p>Over £5M of cost savings by deploying over 200 BOTs with strong governance and change management.</p>
Revolutionizing Intelligent Automation with Generative AI

Enterprise adoption of automation technologies has accelerated over the past decade due to their potential to transform business models

Read white paper
Revolutionizing Intelligent Automation with Generative AI

Enterprise adoption of automation technologies has accelerated over the past decade due to their potential to transform business models

Read white paper
Revolutionizing Intelligent Automation with Generative AI

Enterprise adoption of automation technologies has accelerated over the past decade due to their potential to transform business models

Read white paper