Let’s partner your way and help address your staffing shortages with our global workforce
At EXL Health, we help providers and health systems quickly alleviate staffing pressures. Leveraging our on-demand workforce enablement solutions, we deliver experienced (and scalable) bandwidth, whether you require support for short-term projects or longer-term flexibility, without hiring full-time employees.
With a highly diverse and experienced team comprised of about 1,700+ medical professionals, 550+ healthcare-focused data scientists, 600+ transformation experts, and 1,100+ advanced finance analytics professionals, EXL Health’s global workforce can help drive down cost and swiftly mitigate any health system issues. Our 52 global delivery centers across the U.S., Europe, India, and Philippines support over 25 languages, helping populations across the world.
Highly flexible delivery model
EXL Health offers a variety of delivery models and will work with you to create an approach that meets you where you are on your transformation journey. Depending on your needs, our workforce enablement solutions offer:
- Full or partial delegation of services
- Capacity/business process outsourcing services
- Global delivery centers that enable mix and match onshore/offshore/work from home model
- Center of excellence for data management, cloud migration, analytics, business intelligence & technology services
Our workforce enablement solutions provide highly trained and experienced staff to address a wide variety of financial, administrative, revenue cycle, analytics, technology, data management and clinical needs.
Revenue cycle management resources to help improve revenue capture and reduce costs for your operational and administrative functions:
- Pre-registration, patient navigation, eligibility and payor authorizations
- Charge entry and claims processing
- Payment posting, accounts receivable, denial management and self-pay customer service
Finance and accounting services to manage risk and enhance the customer experience:
- General ledger accounting
- Accounts payable and receivable
- Financial planning and analysis
- HR services and treasury and tax
Data and analytics solutions that leverage strong technological core capabilities to improve population health efficiently and effectively - whether working in collaboration with your workforce or ours:
- Data management, including data architecture, integration, transformation & governance
- Operational analytics, business intelligence, cloud migration & technology services
- Bidirectional EMR integration, workflow automation and digital transformation
- Population health analytics
- Government reporting
- Financial reporting
- Revenue cycle analytics & reporting
Clinical services to provide global clinical resources for front or back office:
- Contact center - appointment scheduling, rescheduling and cancellation requests by patients for primary care physicians, outpatient/ambulatory, or other specialized services
- US registered nurse phone triage, medication refill requests, lab test results update, mychart correspondence
- Workforce management as a service mode supporting interval reporting, capacity planning and operational reporting for 400 FTE’s in centralized contact center
- With experience delivering retrospective, prospective, and concurrent reviews, AAPC certified HCC coders and HCC coding services – EXL employed –enable clients to achieve 8X ROI and provide higher accuracy and productivity than traditional methods
Get in Touch
Let’s partner together to help enhance your workforce. Contact us to learn how we can help address any staffing challenges.