Showing 191-200 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">May 13, 2024</span>
Chief Experience Officer Exchange
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">May 08, 2024</span>
EXL™ Transaction Insights
Bank transaction data provides comprehensive information with significantly high coverage for both individuals and businesses. The availability of real-time data has increased with the emerg...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">May 03, 2024</span>
EXL mortgage services
The mortgage industry’s ever-changing macroeconomic and financial landscape is impacted by cyclical business patterns, hard-to-predict conditions, and the emergence of new and evolving digit...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">May 02, 2024</span>
The acceleration imperative: Why companies must prioritize speed
Now, every company is attempting to respond urgently to new customer expectations, including more personalized products and services. Leaders are looking to capitalize by moving faster into ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">May 02, 2024</span>
Innovating customer journeys: How generative AI drives unparalleled experiences
Customer experience (CX) is a customer’s perception of your brand, products, or services. Their opinions are based on every touchpoint and interaction they’ve ever had with your brand — from...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">May 02, 2024</span>
Digital and analytics in sustainable mortgage lending operations
During our recent webinar, The State of the Mortgage Industry: Building a Sustainable Operating Model for 2021 and Beyond, we were fortunate to welcome three key industry figures to particip...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">May 02, 2024</span>
Creating value with data in the digital world
Over the past few months, the pandemic has changed everything: the way we buy, the way we work, the way we manage our health, and our lifestyles. However, in a year defined by uncertainty, k...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">May 02, 2024</span>
EXL Reports 2024 First Quarter Results
2024 First Quarter Revenue of $436.5 Million, up 9.0% year-over-yearQ1 Diluted EPS (GAAP) (1) of $0.29, down 3.3% from $0.30 in Q1 of 2023Q1 Adjusted Diluted EPS (Non-GAAP) (1) (2) of $0.38,...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">May 02, 2024</span>
Data as the driver of speed to value
Remember when macroeconomic trends used to develop gradually over the course of years? When sales cycles evolved predictably over weeks and months? When customer experience was built over th...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">May 02, 2024</span>
EXL recognized as an insurance services leader in ISG Provider Lens™ 2023 – North America and Europe
EXL has been recognized as a leader across three categories in the ISG Provider Lens™ Insurance Services 2023 in North America and in one category in Europe. The categories are: