Showing 241-250 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving accuracy and efficiency across Finance & Accounting
EXL helped the client implement a modular, AWS-based response management system, powered by our proprietary analytics & AI solution.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
“Bring it on!” Why EXL and the insurance sector can look ahead with confidence
The end of any year is always a natural time to reflect and to think ahead, and the end of 2021 has brought special depth to those reflections and sharpness to future vision. The insurance s...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Fuel for digital growth – right talent
Many organizations are finding it difficult to scale up their digital initiatives, due to a lack of the right talent. They may have the right people in place for the planning and development...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
Competing in the digital era, the differentiator is data
In this report from Forbes Insights, in association with EXL, C-Suite executives share their top priorities and biggest challenges as they confront the era of mass competitive disruption.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving a global beauty retailer’s supply chain
EXL’s client, a global premium beauty retailer, was performing well at providing excellent customer experiences and the right product mix. However, the company’s supply chain function strugg...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Health Clinical Services
Healthcare clinical leaders face an evolving landscape that is creating significant pressures to the cost, quality and utilization outcomes of their businesses - outcomes that make or break ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
PBM companies turn to AI to improve operations and deliver better customer experiences
The U.S. healthcare industry is under pressure to reduce costs and improve performance while providing a superior member experience. Pharmacy benefit managers, also known as PBMs, are feelin...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Implementing LifePRO™ digital suite to automate underwriting
A regional insurance company with more than 2,000 independent agencies throughout the eastern U.S. was seeking a new digital solution for their life insurance application process.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
A 2022 Gartner® Peer Insights™ Customers’ Choice for Data and Analytics Service Providers
We believe, this recognition highlights our goal of providing best-in-class data and analytics services to our clients and guiding clients along their data-led transformation journey.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
The new culture playbook for data-led businesses
Companies need to move fast. Fast enough to keep up with consumers who expect every digital interaction with a business to be personalized and on-demand.