Showing 251-260 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL EXELIA.AI for Travel Management Companies (TMCs)
Business travel will never be the same again. There are six major issues that will impact business
travel in a post-pandemic world.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Data & Analytics Overview
From geopolitical events to supply chain disruptions to volatile economic cycles, businesses across industries are facing unprecedented shifts. And those who adapt quickly have a distinct ad...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
Gartner Peer Insights customers choice
We believe this highlights our dedication to client relationships and the goal of providing best-in-class data and analytics services.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
How a mid-market PBM modernized member services to drive its business forward
In a lean economy, where healthcare costs are rising alongside ever-tightening global spending trends, pharmacy benefits managers (PBMs) are looking for innovative ways to preserve margins, ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Optimising claims indemnity spend leveraging data & analytics
Our first paper “Claims transformation for general insurers: impacting the right outcomes” presented the ideal outcomes that insurers want to achieve through transformation, while in this pa...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The state of the conversational AI market
Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. It not only helps to resolve customer queries faster, but improve...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
How AI slashed the cost and turnaround-time on certificates of insurance for improved CX
A top global insurance broker specializing in risk mitigation products needed to streamline its process for handling certificate of insurance (COI) requests. With approximately 2.5K COI requ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The time is ripe for automated, accelerated underwriting
Welcome to the second piece in our ongoing series on AI led underwriting, and EXL’s blueprint for carriers!
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Operationalize AI and cloud at scale for differentiating speed
Stand apart from your competition by compressing time and cost – and build a customer experience that attracts and retains raving fans – fast.
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL title settlement services
The housing eco-system includes many different players, from real estate agents, lenders, appraisers,closing and escrow agents, notaries, abstractors to title settlement and title insurance ...