Showing 261-270 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
IFRS 17
After a gestation period of more than 20 years, the International Accounting Standards Board (IASB) published its new accounting standard for insurance contracts in May 2017. Since then, the...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL construction wrap-up premium audit solution
EXL’s Construction Wrap-Up Premium Audit Solution is a self-service portal that allows your vendors to input their policy information conveniently and securely, 24/7 online, with full custom...
<span class="gl-search-category-title mr-3">Webinar</span> <span class="gl-search-category-date">February 29, 2024</span>
The CX paradigm shift: Exploring generative AI's impact on customer experience
This panel webinar focused on the transformative role of generative AI in shaping the customer experience landscape. The session brought together industry experts, thought leaders, and CX pr...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
End-to-end disability claims management
EXL and Brown & Brown Absence Services Group have partnered to pair EXL’s data, digital capabilities, and cost-efficient talent pool with Brown & Brown’s specialized claims management capabi...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Achieve a successful cloud transformation
There are many good reasons traditional property and casualty (P&C) insurance companies are racing to move their technology stacks onto the cloud. Low operating and capital costs, better...
<span class="gl-search-category-date"">February 29, 2024</span>
OFGEM shines light on UK energy sector shortcomings
Against a backdrop of sky-high energy prices, OFGEM’s latest audit report shines a light on where UK energy providers are failing to support struggling or vulnerable customers.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The state of the mortgage industry: building a sustainable operating model for 2021 and beyond
2020 has been a unique year for the housing industry, not only due to the impact of the coronavirus pandemic, but as a result of an all-time low interest rate environment. Mortgage lending i...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
Leader in 2023 Everest PEAK Matrix® for Healthcare Data and Analytics Services
EXL’s recognition is based on its demonstrated commitment and proven track record supporting data-driven decision making in healthcare to enhance health outcomes and the customer experience....
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Handling high value with utmost care and professionalism
Skilled professionals from our high value team will handle this unique class of business with superior attention to detail.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Powering the modern life insurance carrier with advanced AI and data
Welcome back to our whitepaper series. If you read our introductory paper, you know that we are focused on how to use AI and data throughout the new business and underwriting processes.