Showing 331-340 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL recognized as an insurance services leader in ISG Provider Lens™ 2021 – US & Australia
EXL has been recognized as a leader across all 3 categories in the “2021 ISG Provider Lens™ Insurance Services” in the US and across 2 categories in Australia.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Leveraging image analytics for P&C Insurance – personal & commercial lines
Property risk assessment is an essential process within the property and casualty (P&C) industry that has been largely unaffected by technological disruptions – until now. The use of ima...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
De-risking policy administration platform conversion
The right administration solution can provide companies with competitive advantages for years to come due to the significant improvements in the speed of bringing new products to market and ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Utilities in the age of electric vehicles
The impact of vehicles on the environment has driven regulatory mandates to adopt a more sustainable way of commuting. As a result, electric vehicles (EVs), and the necessary infrastructure ...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL helps large insurance broker process Certificates of Insurance with speed and efficiency
To effectively service its growing client base, one of the leading insurance brokerage firms in the U.S. had to find a more efficient way of issuing Certificates of Insurance (COIs) to insur...
<span class="gl-search-category-title mr-3">Video</span> <span class="gl-search-category-date">February 29, 2024</span>
Speed to value with EXL AI:OS™ - Operationalize AI and cloud at scale
In a world where every touchpoint, interaction, and experience with your end consumer is virtual, organizations must rapidly respond to the expectations of increasingly digitally-savvy custo...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Service excellence: A powerful disruptor for Life & Annuities
L&A insurers that don’t put service excellence at the core of their operations will not succeed in the coming years. Those that do find new ways of delivering seamless customer experienc...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Paymentor™ and Argus predictions for 2021 and beyond
What is the current state of the payment industry? Why is debt collection more important now than ever? How can you stay on top of the situation and improve your collection rates, even as ac...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Unlocking value with attended automation
The digital ecosystem is growing at a staggering pace. As a result, profitability-driven businesses increasingly turn to RPA to automate front office, middle office and back office tasks. In...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Meeting the challenge of software quality
A test-driven development approach with continuous quality assurance embedded in an agile environment helps businesses meet the fast-paced demands of customers and remain competitive through...