Showing 371-380 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Increase speed to value
Today, nearly every customer interaction has shifted to digital channels. Organizations across industries are striving to reimagine end-to-end digital business models that consistently deliv...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Fraud management framework: Payment cards
The introduction of EMV chip cards in 2015 led to expectations that fraud losses would fall. However, fraudsters proved they were ahead of the curve. US banks experienced more than $8.5 bill...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Claims transformation for general insurers - The Next Big Bet of Transformation
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. Challenge...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving service and property valuations with high value home surveys
High net worth (HNW) insurance carriers must provide broad coverage policies and excellent service to compete for this highly desirable line of business.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Smart Data Signals
EXL Smart Data Signals is a cloud-native solution that enables automated and continuous monitoring of claims, policies, and customer interactions
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Mortgage Operations
The mortgage industry is seeking to streamline processes for greater efficiency, enhanced responsiveness and an improved customer experience.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Digital Mailroom
EXL Digital Mailroom has been designed to address client-specific mail management challenges, set mailroom ops in a way to enable straight through processing downstream and guarantee outcome...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Subrosource®
EXL’s Subrosource platform is an analytics-driven subrogation ecosystem to drive expense from your organization. Learn more today!
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Airlines
Airlines today are confronted with sophisticated, digitally-enabled customers expecting a personalized experience across every channel.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Hospitality
New brands and an ever-increasing choice of properties are boosting the hospitality market, but companies still need to streamline operations while growing revenue