Showing 81-90 of 564 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 19, 2024</span>
Personalization in digital retail
Data serves as the fundamental building block of any robust personalization program.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">November 19, 2024</span>
Retail
Improve customer engagement and elevate your retail value chain with EXL delivering personalized omni-channel customer experiences. Get in touch today!
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 14, 2024</span>
Australian energy firms must transform CX to meet compliance obligations
The energy market in Australia is at a pivotal juncture. The demands for enhanced customer experiences are urgent for energy providers, fueled by rapid technological advancements and changin...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">November 05, 2024</span>
Premium audit
With 450+ highly skilled professionals worldwide and proprietary platform, EXL can complete all levels of insurance premium audits on all auditable exposure types.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">November 04, 2024</span>
Private Equity
Unlocking Value: EXL's Tailored Solutions for PE Firms
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 01, 2024</span>
Reimagine your healthcare contact center with a data and AI-led approach
Healthcare organizations face the challenge of building customer loyalty by providing the best possible experience for their members or patients.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">October 30, 2024</span>
A strategic approach to streamlining complex ops
Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 30, 2024</span>
Balancing AI and human agents: A strategic approach
Discover the key challenges contact centers face in balancing AI and human agents, and learn effective solutions.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 30, 2024</span>
Why digital transformations fail?
Common obstacles encountered in transformation efforts and learn how to overcome them through data, technology, and human innovation.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 30, 2024</span>
The new CX challenge: Creating digital & data-led interactions
In today's experience economy, delivering exceptional CX through personalized, technology-driven interactions is essential for businesses to thrive.