Banking and financial services analytics

Drive smarter business decisions through data and advanced analytics

Banking and financial services analytics

Drive smarter business decisions through data and advanced analytics

Compliance and customer insights

Banking and financial institutions face more challenges than ever before from disruptive Fintech startups, increasingly stringent and demanding regulatory requirements, and the need to meet rising customer expectations. EXL orchestrates solution designed with Digital Intelligence to help companies overcome these obstacles and achieve their business goals. By using analytics for deep customer insights and risk quantification, automation to streamline back-office processes, and deep financial domain experience, we help businesses adapt to an ever-changing environment.

Our solutions

EXL™ Transaction Insights

Use of transaction data has increased to improve the customer experience and risk controls, especially with the growth and adoption of Open banking. EXL's Transaction Insights Solution transforms Unstructured transaction data into comprehensive and powerful customer insights. These insights can be leveraged across the customer life-cycle to unlock various risk and marketing use-cases.

Learn more

EXL™ Transaction Insights
Point-of-sale financing

Point-of-sale financing

The "buy now, pay later" financing market is growing rapidly as consumers expect the flexibility to pay for purchases over time. To help organizations fast-track their ability to provide affordable payment options at the point-of-sale and deliver an exceptional consumer experience, EXL and Skeps have partnered to create a packaged, scalable financing solution. The end-to-end, cloud-based solution helps banks and other organizations accelerate technology development and bring point-of-sale financing products to market faster.

Learn more

Featured insights
Discover the key challenges contact centers face in balancing AI and human agents, and learn effective solutions.
BNPL has grown rapidly as a lending product for consumers over the last few years. The idea of paying for purchases over time through a few interest-free payments is highly appealing to customers. BNPL firms have rapidly grown revenues as product adoption has increased. Most of this growth is led by fintechs while banks have been trying to play catch-up.
Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.
In today's experience economy, delivering exceptional CX through personalized, technology-driven interactions is essential for businesses to thrive.