NLP powered digital solution
EXL Digital Endorsement Portal is a cutting-edge extraction and automation solution designed to service end-to-end value chain of a typical Endorsement process. The robust digital solution offers comprehensive operations coverage across the process, commencing from intake of endorsement requests right up to rating and issuance of policy, without any human intervention.
Product benefits
40%-45% reduction in cost of endorsement processing
70%-75% indexing automation for all transaction types across all LOBs
Reduced number of handoffs and Upfront identification of missing information
45%-55% enhancement in efficiency & 85% enhancement in turnaround time
~30% reduction in repeat requests
Product features
NLP-powered Extraction Module
Leveraging NLP at its core to read unstructured and non-standardized E-mails, the module identifies E-mail intent and extracts requisite information
Automation Module
Automation capabilities can be done through using APIs or RPA, and requested endorsements on policies are completed, followed by policy rating and issuance
Analytics Module
Leverages predictive, descriptive & Sentiment analysis to generate valuable insights
- NLP-powered Extraction Module Leveraging NLP at its core to read unstructured and non-standardized E-mails, the module identifies E-mail intent and extracts requisite information
- Automation Module Automation capabilities can be done through using APIs or RPA, and requested endorsements on policies are completed, followed by policy rating and issuance
- Analytics Module Leverages predictive, descriptive & Sentiment analysis to generate valuable insights
Digital EXLerator Framework™
The proprietary Digital EXLerator Framework was designed to help clients accelerate digital capabilities to create next-gen solutions that customer journeys and optimize business outcomes. An evolution of our award winning Business EXLerator Framework™, we collaborate with our clients across discovery, prototyping and execution.
