2025 EXL enterprise AI study: Driving AI execution at scale | US
ENTERPRISE AI STUDY 2025
Moving from point solutions to scale
EXL surveyed 290 executives and other decision makers across the banking and finance, insurance, retail, utilities, and healthcare payer industries on the state of AI today. Their responses paint a clear picture of how organizations are using AI today, their plans for the future, and what sets those finding success with AI apart.
KEY HIGHLIGHTS
Highlights of the report include:
Scale is a priority: 87% of corporations believe scaling AI further in the next year is very or extremely important
What defines an AI leader: Learn what sets apart business that accomplish their AI goals from those that don't
The challenge of data: 73% of organizations find improving their data capabilities to present a moderate or significant issue – with effects felt throughout the enterprise
GenAI progresses rapidly: Organizations have quickly adopted genAI, but the speed of its adoption may soon be interrupted due to talent, user adoption, and data quality obstacles.
Most companies also still experience data siloes, with only 30% of respondents indicating data is available enterprisewide.
How you can use this report
Equip yourself with the research you need to shape your AI strategy. Data from this survey and analysis can be used to:
- 01<p>Benchmark your AI progress and investment relative to other companies</p>
- 02<p>See the strategies peers and competitors are using to scale AI</p>
- 03<p>Get in-depth insights into the industry-specific goals different companies have for their AI initiatives and the degree of their success</p>
DOWNLOAD THE FULL ENTERPRISE AI STUDY 2025 NOW
Get actionable information you can use to better achieve your AI goals. Download EXL’s 2025 enterprise AI study to get information on scaling AI, overcoming challenges, and achieve your goals.
