Generative AI offers a once-in-a-century opportunity to transform healthcare by addressing old and new problems in entirely new ways.

As generative AI makes the transition from novelty to an indispensable business tool, healthcare companies (among others) are exploring how they can capitalize on the technology to power their business. And for good reason. Generative AI offers a once-in-acentury opportunity to transform healthcare by addressing old and new problems in entirely new ways. In particular, the technology has tremendous potential to streamline countless provider and payer tasks and enhance the patient care experience.

To successfully implement and use generative AI, however, healthcare companies must build the foundation necessary for the technology to thrive—and that begins with getting one’s data house in order.

In this white paper, we look at how generative AI is changing the healthcare industry and where generative AI can have a big impact on a healthcare company’s business. We also share our insights on why data management and architecture are the essential first steps all healthcare organizations must take to build and deploy scalable and responsible generative AI solutions that produce true business value.

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Written by:

Jay Nambiar
Chief Technology Officer, EXL Health

Chandra Ambadipudi
SVP and Global Head of Data Management, EXL

Anita Mahon
EVP and Global Business Head, EXL Health